Shipping and Delivery Policy

Where we ship, how long it takes, what it costs, and what happens when something goes wrong in transit.

Yorkshire Traders LLC · 5900 Balcones Drive # 23858, Austin, Texas 78731, United States of America · Last updated 22 September 2026

Where we ship

We ship throughout the United States from US and overseas warehouses.

International shipping is available to most destinations on request and is quoted individually. Some lines cannot be shipped to every country because of carrier or import restrictions — we will tell you before you pay.

Dispatch times

Most lines dispatch within 1 to 3 business days of cleared payment. A small number dispatch in 1 to 4 days.

The dispatch window for every item is stated on its own product page. Wholesale case and pallet orders may take longer where stock is drawn from more than one warehouse; the confirmed lead time appears on your quotation.

Delivery times

Typical delivery windows once dispatched:

Standard lines3 to 8 business days

US-warehoused lines4 to 7 business days

Longer-transit lines7 to 14 business days

The window for each item is shown on its product page. These are carrier estimates and are not guaranteed. Customs inspection, severe weather and peak-season volume can extend them.

Shipping costs

Retail shipping is quoted per order before you pay, based on weight and destination. Nothing is charged until you accept the quotation.

Wholesale case and pallet orders are normally quoted DDP to US addresses — the price on your quotation includes carriage and import duty, with nothing to pay on delivery.

Tracking

We email a tracking number as soon as the carrier scans your shipment. Tracking can take up to 24 hours to show movement.

Addresses, delays and undeliverable parcels

Please check your delivery address carefully. We cannot redirect a parcel once it is with the carrier, and we are not liable for loss caused by an incorrect or incomplete address.

If a parcel is refused or returned as undeliverable, we will contact you. Outbound and return carriage may be deducted from any refund.

Lost or damaged in transit

Tell us within 7 days of the expected delivery date for a lost parcel, or within 7 days of delivery for damage.

We file the carrier claim ourselves — you do not have to. We will replace or refund without waiting for the claim to settle.

Import duties on international orders

Unless your quotation says DDP, import duties and taxes are payable by you on arrival and are set by your own customs authority. We cannot estimate them and cannot mark shipments as gifts or under-declare their value.

This policy was last updated on 22 September 2026.